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Executive Bios and Photos

Greater Houston Convention and Visitors Bureau Executive Team


john rolfe


John Rolfe
Chief Operating Officer

Joining the Greater Houston Convention & Visitors Bureau in March 2012, Mr. Rolfe has 18 years of valuable experience in the hospitality industry. As Chief Operating Officer, Mr. Rolfe leads the daily operations of the GHCVB, including leadership of departments and programs to develop alternative revenue sources.

Before joining GHCVB, Mr. Rolfe was the CEO and President of Go Wichita Convention & Visitors Bureau, in Wichita, Kansas - his hometown. During his career he has served as the Vice President of Economic Development for the Wichita Metro Chamber of Commerce and as Deputy Secretary of the Kansas Department of Commerce. He has also served as Director of Finance and Administration at the Wichita and San Jose (CA) Convention and Visitors Bureaus.

Mr. Rolfe holds a B.A. in business administration from Wichita State University. He currently serves as a Board of Director for the Texas Travel Industry Association and Destination Marketing Association International. He is a 2013 graduate of the Center For Houston's Future Leadership Forum.


Karen Williams


Karen Williams
Vice President of Finance

Karen Williams has worked for the GHCVB since 1989.  In the last three years in her role as vice president of finance and general manager, she has worked closely with the president in managing the operations of the Bureau.  She is also directly responsible for the administrative and financial operations of the Bureau as well as its Human Resource management. 

She had been the Bureau’s controller since 2000, overseeing the Bureau’s financial management, the planning and budgetary process and the effectiveness of the reporting, accounting, control and administrative systems procedures.

Ms. Williams received her degree in accounting form the University of Houston.  She is married and has a son, Brandon.


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John Solis
Vice President of Sales

John Solis joined the Greater Houston Convention and Visitors Bureau as vice president of sales in December 2010, after spending a year and a half consulting on sales strategy.

Solis retired from the San Antonio CVB as assistant executive director in 2008. During his tenure, he was involved in coordinating bids for citywide conventions and major events, including the 1996 NBA All-Star Weekend and the NCAA Men's and Women's Final Four Basketball Championships. His main responsibilities included managing the tactics and strategies related to marketing, public relations and the convention and tourism group sales and services efforts.

Solis, a San Antonio native, earned a BBA in Finance from St. Mary's University.


Holly Clapham


Holly Clapham
Vice President of Marketing

Holly Clapham-Rosenow has worked for the GHCVB since August 2003. In her role as vice president of marketing, she leads the strategic direction for marketing and advertising of the GHCVB to promote a single Houston message.

Prior to joining the GHCVB, Ms. Clapham-Rosenow worked as marketing director for CBS Radio, Houston for five years. She has also worked as the promotions manager for the Houston Museum of Natural Science and was the client services manager for two Houston advertising agencies.

Ms. Clapham-Rosenow graduated with a degree in Radio, Television, Film from the Dan Rather School of Communications at Sam Houston State University. She is a member of the American Marketing Association.


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Judi Quesonova
Vice President of Convention Services

Judi Quesonova has worked in various positions with the GHCVB for more than 24 years. In her role as Vice President of Convention Services, she oversees a staff that works hand-in-hand with meeting planners and GHCVB members to ensure successful events in Houston.

Prior to taking on her current role in 2013, Ms. Quesonova served in other positions at the CVB including special projects manager, corporate sales manager and most recently director of Convention Services. Prior to her tenure with this organization, she was a human resources specialist at Dowell Schlumberger.

Ms. Quesonova is a business education graduate of North Carolina A&T State University in Greensboro, NC. She is an active member of Meeting Professionals International and the Event Service Professionals Association.

 


Jorge Franz


Jorge Franz
Vice President of Tourism

Jorge Franz is the Vice President of Tourism and International Group Sales for the Greater Houston and Convention and Visitors Bureau. He has been working for the Houston office for more than eight years and in this capacity, oversees the international promotion of the City of Houston through Sales, Marketing and Public Relations efforts.  This includes directing a staff of seven individuals along with five representation offices in Mexico, Venezuela, Germany, Japan and Taiwan that together, make up the face of Houston as a leisure, convention and business destination to travelers from around the world.

Mr. Franz is very active in the Tourism community and was most recently Chair of the Governor of Texas’ Tourism Advisory Committee.

He also sits on the boards and in various committees dedicated to increasing the number of tourists that visit the City of Houston.  These include the board of the Houston Greeters, the Bay Area Convention and Visitors Bureau Board, the Founder’s board of the Buffalo Soldiers Museum in Houston, the Texas Medical Center’s International Affairs Advisory Council, The Texas Travel Industry Association’s membership committee and the Cultural Tourism Collaborative which is focused on tourism infrastructure development for the Greater Houston area.

He recently co-chaired the Mayor of Houston’s “China Tourism Task Force” where he worked with various Houston organizations on issues pertaining to Chinese travelers to Houston and was very involved in the Mayor’s “International Traveler Task Force.”

Before his time with the bureau, Mr. Franz worked for six years at Time Warner Communications - Houston and spearheaded their education, internal relations and Hispanic public relations initiatives.  He won many industry awards including the Texas Cable Association's "Judge's award" for his efforts.  He was also very active with Houston's community during this time, volunteering his time to a number of organizations and schools in the Houston area.

Mr. Franz was born in Santiago, Chile and has lived in Chile, Venezuela, Spain and the United States.  He has also represented Houston personally in more than 22 countries around the world.  He enjoys traveling immensely and thinks he has one of the best jobs in the world.  He has a Bachelors degree in Mass Communications from the University of Houston and has been a proud Houstonian and Texan for more than 25 years.


Rick Ferguson


Rick Ferguson
Vice President/Executive Director of the Film Commission

Rick Ferguson has worked for the Houston Film Commission since 1988.  In the last six years, direct film production expenditures in the Houston/Galveston area exceeded $100 million.  This figure equates to an economic impact of over $300 million dollars.  With some 320 film commissions throughout the world working to bring filmmakers to their areas, the rivalry for production dollars is becoming increasingly more competitive.

Mr. Ferguson is a member of a variety of civic and professional organizations: Museum of Fine Arts, Houston - Film Program Advisory Committee; Southwest Alternate Media Project - Advisory Board; Texas Association of Film Commissions - Vice President; Associations of Film Commissions International - Member; Independent Feature Project - Member; Texas Association of Film and Tape Professionals - Member; Texas Motion Picture Alliance - Member; and Houston Advertising Federation - Member.


Cherry Eno


Cherry Eno
Executive Director of Visitors Center  

Cherry Eno accepted the position of director of Houston Visitors center with the Greater Houston Convention and Visitors Bureau in April 1999. Ms. Eno brought to the GHCVB an extensive background of 25+ years in the retail industry.

Ms. Eno has worked for many leading retain companies, including Wal-Mart Stores Inc. (Bentonville, Ark. and Allentown, PA. 1994-1997); Dillards Department Stores (San Antonio, TX 1985-1994) and Stage Stores Inc. - Palais Royale (Houston, TX 1998-1999).

Ms. Eno has worked in all aspects of the retail industry, including buying, planning and distribution, store operations, marketing, product and systems development. She has bought merchandise for areas as diverse as ladies apparel (sportswear, contemporary, designer, swim & active) dry grocery, beverage, bakery, lamps and lifestyle furniture. Ms. Eno spent 5 years as member of a corporate import committee, specializing in product development and traveling to Asia.
 
Ms. Eno attended the University of Nebraska in Lincoln with a major in mathematics. Ms. Eno’s retail career began at Robinson’s of Florida, St. Petersburg, Fla. which was a division of Associated Dry Goods.


Nathan Tollett


Nathan Tollett
Director of Sales

Nathan Tollett joined the Greater Houston Convention and Visitors Bureau as director of sales in 2009.

Tollett most recently spent a year and a half as a national sales manager for the Las Vegas property, The Golden Nugget. This experience as a hotel salesperson completed his trifecta of jobs: facility, convention bureau and hotel, allowing him to understand fully all aspects of the convention sales process. Because of his experience, Tollett says he has learned how to sell and deliver a successful convention—from sales prospect to move-out.

Tollett began his hospitality career as an event manager at the George R. Brown Convention Center in Houston. He was the main point of contact for the meeting planner inside the building. He then accepted a job as a national sales manager for the GHCVB, where he closed a variety of major accounts.

Meeting News honored Tollett in its 2009 issue of "Ones to Watch: 30 Under 30."

Tollett has a bachelor's degree in speech communications and a minor in business from Texas A&M University.


Brenda Scott Savage


Brenda Scott-Savage
Director of Membership

Before entering the tourism industry, Ms. Scott- Savage enjoyed a successful 20-year career as a corporate officer in the banking industry. Ms. Savage served as Vice President of Community and Member Relations for 7 years at the Metropolitan Tucson Convention and Visitors Bureau and is the former President and CEO of the Mobile Area Convention and Visitor Bureau (MACVB).

Ms. Savage is privileged to serve and support the convention and visitor industry for more than 27 years and has been recognized for her area of experience and expertise. Ms. Savage does an extensive amount of public speaking on a variety of subjects in the business community as well as industry seminars to include keynote presentations to the British Association of Conference Destinations, Manchester, England, Travel Industry of America, International Association of Convention and Visitor Bureaus along with state and local associations throughout the United States.

Ms. Savage, semi-retired continues to serve as a consultant to DMOs and the travel industry. She joined the Greater Houston Convention and visitor Bureau as Director of Membership in June of 2013 after serving as a consultant to the organization, redeveloping their membership program.