Visitor Information

Emergency Calls

In order to find you quickly in an emergency, leave your seat location with your care-givers. The caller must provide your name and seat location (theater, section, row and seat) so that an usher can notify you of the call. The emergency phone number is 832.487.7033.


The lobby doors are opened 90 minutes before Houston Ballet, Houston Grand Opera and Society for the Performing Arts events. Street-level entrances provide access to the main lobby from Texas Avenue and Prairie Street. The theaters are generally opened 30 minutes before curtain.

Food and Beverages

A variety of food and beverages are available in the lobby before performances and during intermission. Food and beverages are not permitted inside the theater during Houston Ballet and Houston Grand Opera performances. Beverages are sometimes allowed in the theater for other performances. Ushers can answer questions about this.

Late Seating

Every effort is made to begin performances on time. Late seating is allowed only at designated intervals. For those awaiting late seating, the performance may be viewed on monitors in the Green Room.


A City of Houston ordinance forbids smoking in public buildings, including Wortham Center.